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Is the plan for a paperless NHS in danger of missing the point?

The ambition for the NHS to be ‘paperless at the point of delivery’ has already been revised from 2018 to 2020, but a recent survey found that almost half (46%) of healthcare directors and CIOs polled said they were unsure over whether they would meet this deadline. We’ve already seen one failed project to create a single, secure system of electronic patient records for every GP and hospital in the country – the ill-fated National Programme for IT (NPfIT). Will NHS trusts facing the challenge of digitising vast quantities of historical records fare any better? The problem is that the project seems to be primarily about digitising existing processes. But as Dave Coplin from Microsoft said at our recent Customer Forum, using technology to make old...
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